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  1. Delacon
  2. FAQ
  3. Reporting

Reporting

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  • Speech Analytics - Keyword Spotting
  • Speech Analytics - Call Categoriser
  • Adwords Report
  • Call Log
  • Caller Intent
  • Call Timing
  • Technology
  • Geography Tracking
  • Pages Called from
  • Call Tracking Landing Page
  • Call Tracking Keyword
  • Campaign Report
  • Call Tracking Source
  • Online Calls
  • Total Calls
  • Overview Dashboard
  • Can I see statistics like keywords that triggered the call, duration, location etc? What other statistics are available on your dashboard?
  • Automated Reports
  • I am running Dynamic Search Ads in AdWords, why do I not see any keywords in the call reports?
  • Where is keyword and campaign reporting available for Call Extensions?
  • Can we see goal conversions for AdWords Call Extensions in Google Analytics
  • How do I download a CSV file with my call records
  • Why is the "transferred to" number occasionally blank?
  • Setting up a Google Analytics dashboard to view the keywords in call data
  • Is your solution able to detect a repeat caller?
  • How do I add comments to the Detailed Call Log?
  • What is considered one Delacon session?
  • How do I see all the pages that my website user visited within his session?
  • How do I generate a csv file of my calls?
  • When logged into the portal, how do I check my account credit/balance?
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