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  1. Delacon
  2. Call Tracking
  3. FAQ

FAQ

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  • Can Delacon's tracking be used on Accelerated Mobile Pages (AMP)?
  • Where can I find Delacon's terms and conditions?
  • Exporting raw call data
  • Location displayed on callers phone
  • Can calls be tracked if my website has a subdomain?
  • Call Costs
  • Creating a Google Account
  • Why do I see 02 7966 1700 as the caller ID?
  • Why do callers using Samsung phones see a different business name when they call my Delacon number?
  • Can Delacon supply mobile numbers with SMS capability?
  • What are rolling (dynamic) numbers?
  • Can a particular Australian 1300/1800/13 number be obtained and added to my account?
  • Apple ITP 2.1: What does this update mean and how will it affect my online tracking?
  • Why does the number appear to flicker after implementing call tracking?
  • Why can’t I see any tracking data in my call reports? I only see the users that called my tracking number.
  • How do I capture the first party cookie from callers?
  • How quickly does the tracking number replace the non-tracking number on my site?
  • Can we use shared numbers across multiple websites?
  • What is the additional DID number I notice attached to my number?
  • If the parameter q is not found in the referrer and landing page, can I use any other parameter?
  • Can I display multiple tracking numbers on my website page with different termination points for each number?
  • What will happen if the call tracking number is published on a web page without the Delacon tracking code?
  • How do I display a call tracking number with spaces?
  • How do I change my call tracking number so that it diverts to Delacon’s message service rather than my landline’s answering service?
  • Where do I log into the call tracking portal?
  • What is an MID?
  • What is a CID?
  • Is Delacon's call tracking affected by parallel tracking?
  • Is Delacon's call tracking affected by ITP (Intelligent Tracking Prevention)?
  • Why are there multiple versions of your tracking code?
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