FAQ
- Can Delacon's tracking be used on Accelerated Mobile Pages (AMP)?
- Change of Ownership
- Where can I find Delacon's terms and conditions?
- Exporting raw call data
- Location displayed on callers phone
- Can calls be tracked if my website has a subdomain?
- Call Costs
- Creating a Google Account
- Why do I see 02 7966 1700 as the caller ID?
- Why do callers using Samsung phones see a different business name when they call my Delacon number?
- Can Delacon supply mobile numbers with SMS capability?
- What are rolling (dynamic) numbers?
- Can a particular Australian 1300/1800/13 number be obtained and added to my account?
- Apple ITP 2.1: What does this update mean and how will it affect my online tracking?
- Why does the number appear to flicker after implementing call tracking?
- Why can’t I see any tracking data in my call reports? I only see the users that called my tracking number.
- How do I capture the first party cookie from callers?
- How quickly does the tracking number replace the non-tracking number on my site?
- Can we use shared numbers across multiple websites?
- What is the additional DID number I notice attached to my number?
- If the parameter q is not found in the referrer and landing page, can I use any other parameter?
- Can I display multiple tracking numbers on my website page with different termination points for each number?
- What will happen if the call tracking number is published on a web page without the Delacon tracking code?
- How do I display a call tracking number with spaces?
- How do I change my call tracking number so that it diverts to Delacon’s message service rather than my landline’s answering service?
- Where do I log into the call tracking portal?
- What is an MID?
- What is a CID?
- Is Delacon's call tracking affected by parallel tracking?
- Is Delacon's call tracking affected by ITP (Intelligent Tracking Prevention)?