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  1. Delacon
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  3. Configuration

Configuration

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  • How do I track calls from an eDM?
  • How do I track calls from a banner ad?
  • I have more dynamic numbers than I need, can I separate one of the numbers for a different purpose?
  • Can I reuse call tracking numbers for a new client?
  • How do I set up round robin call routing?
  • How do I track calls across domains?
  • Can I use my main current online number as one of my dynamic call tracking numbers?
  • How quickly does the tracking number replace the non-tracking number on my site?
  • How can I adjust the look and feel of my call tracking number after I add the Delacon tracking script and HTML mark up?
  • How do I change my termination number?
  • Can we use shared numbers across multiple websites?
  • What is the additional DID number I notice attached to my number?
  • How do I edit the layout and content for the email alerts?
  • If the parameter q is not found in the referrer and landing page, can I use any other parameter?
  • Can my tracking and non-tracking number still be clickable on a mobile device?
  • In applying the call tracking code to our site, can we replace the div tag with a span tag when wrapping our numbers?
  • How do I disable call notification emails?
  • Can I display multiple tracking numbers on my website page with different termination points for each number?
  • How can I download my call report specifications in XML?
  • How do I change the email address for call notifications?
  • How I do upload/change the whisper message?
  • How do I upload/change my voice mail message?
  • What will happen if the call tracking number is published on a web page without the Delacon tracking code?
  • How do I display a call tracking number with spaces?
  • How do I change my call tracking number so that it diverts to Delacon’s message service rather than my landline’s answering service?
  • How do I configure time of day routing?
  • How long would it take to port my existing toll free or landline numbers?
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