Configuration
- I have uploaded a custom audio file in the portal, why is it not playing?
- Does Delacon call tracking work on Wix websites?
- Can the tracking code be loaded through Google Tag Manager?
- I am receiving SSL errors when using Delacon's https API. What is the cause?
- How can I cancel numbers from my account or cancel my Delacon service?
- How do I add additional users to my Delacon account?
- How do I track calls made from Facebook ads?
- How do I manually start the Post Call Survey?
- How do I add IVR parameters to the call notification email?
- Why does the code need to be on every page of the website?
- What format do audio files need to be in?
- How do I configure music on hold?
- What is the purpose of the Termination number field in the tracking number configuration?
- What is the purpose of the Business Phone number field in the tracking number configuration?
- How do I block specific numbers from calling my business?
- How do I enable email notifications to be sent for missed calls only?
- How can I get the IVR Tracking data? (is there any API built for IVR data transfer?)
- What level of IVR tracking Delacon can provide?
- How to find user data in Google Analytics
- How do I limit call tracking to only track calls that are set against a very specific criteria?
- Regarding the AdWords integration, in the Delacon portal we link to the AdWords ID. Does that automatically pick up the Delacon number that has been placed into the AdWords Ad Group? Or is further definition required?
- Is your solution able to detect a repeat caller?
- How do I capture the first party cookie from callers?
- How do I track calls from an eDM?
- How do I track calls from a banner ad?
- I have more dynamic numbers than I need, can I separate one of the numbers for a different purpose?
- Can I reuse call tracking numbers for a new client?
- How do I set up round robin call routing?
- How do I track calls across domains?
- Can I use my main current online number as one of my dynamic call tracking numbers?