Configuration
- Web based CRM Data Upload
- Can I add spacing to the termination number?
- Can I ring multiple termination numbers at the same time when calls are received on my Delacon services?
- What is an AID?
- Can I transfer my existing numbers to a new MID?
- How do I replace multiple different numbers on my site with the same tracking number?
- How can I update the details of my business if they have changed?
- UTM parameters to enhance call tracking
- Reload Code for Single Page Applications
- Custom code for A/B split testing
- I have uploaded a custom audio file in the portal, why is it not playing?
- Does Delacon call tracking work on Wix websites?
- Can the tracking code be loaded through Google Tag Manager?
- I am receiving SSL errors when using Delacon's https API. What is the cause?
- How can I cancel numbers from my account or cancel my Delacon service?
- How do I add additional users to my Delacon account?
- How do I track calls made from Facebook ads?
- How do I manually start the Post Call Survey?
- How do I add IVR parameters to the call notification email?
- Why does the code need to be on every page of the website?
- What format do audio files need to be in?
- How do I configure music on hold?
- What is the purpose of the Termination number field in the tracking number configuration?
- What is the purpose of the Business Phone number field in the tracking number configuration?
- How do I block specific numbers from calling my business?
- How do I enable email notifications to be sent for missed calls only?
- How can I get the IVR Tracking data? (is there any API built for IVR data transfer?)
- What level of IVR tracking Delacon can provide?
- How to find user data in Google Analytics
- How do I limit call tracking to only track calls that are set against a very specific criteria?