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Delacon Support

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Latest activity by Delacon Support
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    Delacon Support created an article,

    My prepaid account is out of credit, what will happen when my Delacon numbers are called?

    When your prepaid Delacon account is getting low on funds, automated emails will be sent advising of the need to add additional funds. Once the balance is fully used, calls will no longer be connec...

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    Delacon Support created an article,

    How can I update the details of my business if they have changed?

    If you need to make a change to the name of your business or if your business registration details (eg your ABN) have changed, Delacon will need to prepare the appropriate document to process the c...

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    Delacon Support created an article,

    Can Delacon integrate with Pardot?

    Integration with Pardot is available through our Zapier integration. You can find Pardot in the Zapier app market here and our Zapier integration instructions here.

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    Delacon Support created an article,

    Can a particular Australian 1300/1800/13 number be obtained and added to my account?

    If you require a specific number that spells a word (for example 1300DELACON) or has repeating digits, this can be purchased independently and activated with Delacon. Purchase of Smart Numbers (pre...

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    Delacon Support created an article,

    HTML Email Template Configuration

     This video is your HTML Email Template Quick-guide. For a more detailed account please see our full "Setting up Email Alerts Guide" 

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    Delacon Support created an article,

    UTM parameters to enhance call tracking

    Call tracking works best by capturing dynamic information from the users browsing session, but there are several parameters that can be explicitly defined in the referral URL to force reporting in ...

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    Delacon Support created an article,

    Can I use a single CID for tracking 2 separate brands?

    The best method for tracking the separate brands is to have two CIDs with different tracking numbers, as the calls made to each of the different numbers can be specifically attributed to the correc...

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    Delacon Support created an article,

    How to integrate Call Tracking

      Introduction  This guide will give you step by step instructions on how to load Delacon’s call tracking code onto your website. This is a technical document and is best suited to a web developer...

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    Delacon Support created an article,

    Delacon Call Tracking to calculate Cost per Acquisition (CPA).

      Introduction If you are looking to calculate your cost per acquisition/CPA from campaigns, Ad Groups and keywords, this guide will show the set up to be completed achieve your best results. CPA i...

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    Delacon Support created an article,

    Delacon Call Tracking to calculate Paid Search Cost Per Lead (CPL)

      Introduction If you are looking to calculate your cost per lead/CPL from campaigns, ad groups and keywords, this guide will show the set up to be completed. CPL refers to the cost taken to acquir...