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Delacon Support

  • Total activity 904
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Activity overview

Latest activity by Delacon Support
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    Delacon Support created an article,

    Why does the termination number contain a "d" or "m"?

    The "d" or "m" signifies an internal routing, which means the call will be routed to another service within your account. This may be required to accommodate your custom routing requirements and is...

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    Delacon Support created an article,

    Flagfall

    A flagfall is a charge that will be applied on call connection to certain termination number types, such as Australian 1300 numbers. This charge will be applied in addition to your per minute call ...

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    Delacon Support created an article,

    Number Portability (porting)

    If you have numbers with another telephony provider, they may be able to be transferred to Delacon. This depends on the number type, the country you are in, and other factors such as your contract ...

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    Delacon Support created an article,

    Case Study - Suncorp

    To see Delacon's case study with Suncorp, please click here.

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    Delacon Support created an article,

    Setting up Google’s call details forwarding

    You can now send call attribution data from Google Ads directly to Delacon by using our call tracking solution and Google's call details forwarding - the caller does not have to click on your ad fo...

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    Delacon Support created an article,

    Ring Group

    Calls to Delacon tracking numbers can answered on a single or on multiple termination numbers, ringing each number in sequence before moving on to the next. If you have multiple termination numbers...

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    Delacon Support created an article,

    DoubleClick Search Ads 360 Integration for Call Only Ads

    If you are looking to get started on your Search Ads 360 (SA360) integrations for Call Only Ads with Delacon, follow the steps in this guide to enable Delacon to upload your matched call tracking c...

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    Delacon Support created an article,

    Bulk SMS upload

    If you are using Delacon's SMS360 service and wish to send bulk SMS to multiple clients from your Delacon mobile number, this can be achieved by uploading a CSV (comma separated values) file in the...

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    Delacon Support created an article,

    SMS 360 - FAQ's

    Q: What happens if we receive a reply to an SMS message after a long time say 30 days? A: As long as you still have the number active in your Delacon account the SMS will be delivered as normal   Q...

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    Delacon Support created an article,

    Show Call ID

    The Call ID is a unique value that refers to a single call on the Delacon platform, which is never repeated. This can be found in the Call Log, other reports that have itemised call information, an...