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Delacon Support

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Activity overview

Latest activity by Delacon Support
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    Delacon Support created an article,

    Google Analytics 4 (GA4) Integration Guide

    GA4 is the latest version of Google Analytics which has been redesigned from the ground up to accomodate detailed analysis of the performance of your website and apps. If you are new to GA4 and nee...

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    Delacon Support created an article,

    Call Tagging

    The ability to tag a call in a category requires minimal evidence (mention) during the conversation. These taggers can be configured specifically according to the requirement. The primary use of ta...

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    Delacon Support created an article,

    Geo-location Information

    Delacon provides information on the geo-location of the caller, which is determined by these two factors: For calls from a landline, the geo-location will be determined by the caller's phone numbe...

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    Delacon Support created an article,

    Why has my Adwords authorisation expired?

      As part of the Adwords integration, you have provided Delacon authorisation to pull data out of your Adwords account and attribute it to your Delacon calls. This data includes keywords, ad copy a...

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    Delacon Support created an article,

    Mapping Delacon Custom Dimensions to Campaign Manager and Search Ads 360 Custom Variables

    Introduction Within Campaign Manager and Search Ads 360, custom floodlight variables enable you to capture additional valuable information beyond just a phone call conversion that you collect with ...

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    Delacon Support created an article,

    DoubleClick for Advertisers Token Integration

    By integrating Delacon’s call tracking solution with Google DoubleClick Search, you can track call data from paid online advertisements managed in DoubleClick. When a lead makes a call from a w...

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    Delacon Support created an article,

    Round Robin

    In order to distribute calls more evenly to multiple termination numbers, round robin call management can be enabled. This setting will determine if calls have been received on the first terminatio...

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    Delacon Support created an article,

    Batch Download

    If you require a CSV download of call records for a long period, or if you need to combine call records for multiple MIDs, Delacon's Batch Download feature can be used. This will send a consolidate...

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    Delacon Support created an article,

    Web based CRM Data Upload 

    Introduction Traditionally, Delacon provides phone-call based CRM data upload - https://support.delaconcorp.com/hc/en-us/articles/360043814053   This new feature enables Delacon customers to also u...

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    Delacon Support created an article,

    Virtual Pageviews in Google Analytics

    delaconconversion.htm and delaconofflinecalltracking.html are virtual page view URLs that are sent by Delacon's system into GA along with the standard event data, for calls with web session data (d...