Delacon
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Activity overview
Latest activity by Delacon-
Delacon created an article,
Data Field: Device
Delacon's calltracking solution provides information on the phone or device type used to browse the website before calling. Note, these values will only be available for calls with web session info...
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Delacon created an article,
Salesforce integration - Sandbox setup
Step 1. Contact Delacon Contact your Account Manager or Delacon Support to enable the integration for your account. Please note, that this integration is a chargeable feature and the applicable ch...
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Delacon created an article,
Pausing your Delacon account or individual tracking numbers
To pause individual website tracking services (online) You can pause website tracking services by: Setting the tracking type to "offline". Changing the number in the business phone number field. T...
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Delacon created an article,
Incompatibility of Delacon Website Tracking with Template Website Builders
As part of the Delacon website tracking integration, a custom javascript code will need to be deployed to the website, either directly placed into the source page or via a tag manager. There are ...
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Delacon created an article,
Customer Intent
The customer intent field in the Delacon call log provides a categorisation of each call based on the caller's intent. The value is based on below logic hierarchy: 1) If CRM upload is used and a...
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Delacon created an article,
Obtaining the Google Click ID (GCLID) for call extension calls
Introduction Delacon can upload call conversions from call extensions calls directly into Adwords and SA360 via our native integrations. For alternative conversion matching methods, the GCLID for c...
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Delacon created an article,
Online vs Offline Calls
In Delacon's Call tracking, you will come across the terms online calls and offline calls. In short: Online calls are all calls for which we have captured web session information via the Delacon t...
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Delacon created an article,
Using Delacon Features to prevent and mitigate the impact of Spam calls
Introduction Spam are unwanted calls – which include nuisance callers, telemarketers, phishing calls, and illegal and spoofed robocalls. Spoofing is the act of disguising a communication from an un...
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Delacon created an article,
Using Delacon's call management features to avoid missed calls
Introduction Delacon's call management features can aid in minimizing missed calls and facilitate a higher lead conversion rate. Below is a list of features that can assist in ensuring that all cal...
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Delacon created an article,
Microsoft Ads (Bing Ads) - Integration Guide
Introduction This integration allows Delacon to push calls generated by Microsoft ads against a conversion goal in your Microsoft Ads account. This enables you to understand which campaigns and key...