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Reporting Request

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  • Speech Analytics - Ability to be used for QA of call centres
    • Delacon Support
    • July 15, 2020 03:13
    0 votes 0 comments
  • Speech Analytics
    • Delacon Support
    • July 15, 2020 03:13
    0 votes 0 comments
  • Report on accounts accessing Delacon portal, which can also be shared with agents having many dozens of sub-accounts with possible access
    • Stan Ghys
    • June 05, 2020 03:27
    1 vote 0 comments
  • Customise page view links
    • Delacon Support
    • May 04, 2020 02:28
    0 votes 0 comments
  • Automated alerts for rolling number requirements
    • Delacon Support
    • May 04, 2020 02:27
    0 votes 0 comments
  • Automated Alerts for code configuration -identify drop off of code
    • Delacon Support
    • May 04, 2020 02:21
    0 votes 0 comments
  • Retrospective reporting on IVR change - options
    • Delacon Support
    • May 04, 2020 02:18
    0 votes 0 comments
  • Re-label Menu options in new portal
    • Delacon Support
    • May 04, 2020 02:17
    0 votes 0 comments
  • Adwords conversion for the calls to sit in that platform against their ads
    • Delacon Support
    • May 04, 2020 02:16
    1 vote 0 comments

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