Additional Features
Call Feedback
Call Notification Email
- Call Rating
- Copying HTML Email templates
- Call Notification E-mail: Customising the layout
- How do I add IVR parameters to the call notification email?
- How do I enable email notifications to be sent for missed calls only?
- How do I edit the layout and content for the email alerts?
Call Recording
- Setting Call Recording Security Key
- Outbound Call Recording
- Customizing the Call Recording Notification Message
- Can I remove the Call Recording warning message that plays before the call connects?
- Credit Card Number Redaction
- My calls contain sensitive information, can I restrict who can listen to the call recording files?