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  1. Delacon
  2. IVR and Call Management

IVR and Call Management

Porting Numbers

  • Number Portability (porting)
  • How do I port Singapore Numbers?
  • How long would it take to port my existing toll free or landline numbers?

Call Routing

  • Call Block Service
  • Call Routing: Geo-Routing / State-based Routing
  • Call Routing: Ring Group
  • Call Routing: Round Robin
  • Call Routing: Time of Day Routing
  • Can I forward calls to international numbers?
See all 13 articles

IVR - Interactive Voice Response

  • How can I get the IVR Tracking data? (is there any API built for IVR data transfer?)
  • What level of IVR tracking Delacon can provide?
  • How do I prevent multiple call records when I have a multi-level IVR?

VoIP

  • Delacon SIP/VoIP Extension Setup Guide
  • Why do I need to dial the area code of local numbers when using VOIP?
  • I am currently using an alternate internet connection, why is my VoIP service not working?

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