Unfortunately, we are not able to pass through the actual caller ID for Singapore callers due to local restrictions.
This is why you will either see our default Delacon caller ID 66905150 or, if "Show DNIS" is enabled, you will see the tracking number as the caller ID. To enable "Show DNIS", please review this guide.
Alternative methods of obtain the caller's phone number:
- The Delacon call log: if available, the caller's phone number will be stated in the "Caller" column.
- The notification email
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