API Key

Introduction

Delacon's API key is used to pull call data into various third party systems, and is currently used for the following integrations.

• Client Reporting Integration (XML API)
• Provisioning API
• CRM Upload
• Web-based CRM Upload
• Speech Analytics
• Agency Analytics
• Domo

To obtain your API key

NOTE: The API key is only visible to Master logins and Agency logins. It is not visible to User logins. For more details on the login types, please review here.

Step 1

Log in to your Delacon account and navigate to Settings (Cog Icon) in the bottom left corner of the portal and click on Master API key.

Direct link: https://pla.delaconcorp.com/siteui/settings/apiKey

Step 2

Copy the API Key for use in the intended integration