Introduction
Delacon's API key is used to pull call data into various third party systems, and is currently used for the following integrations.
- Client Reporting Integration (XML API)
- Provisioning API
- CRM Upload
- Web-based CRM Upload
- Speech Analytics
- Agency Analytics
- Domo
To obtain your API key
NOTE: The API key is only visible to Master logins and Agency logins. It is not visible to User logins. For more details on the login types, please review here.
Step 1
Log in to your Delacon account and navigate to Settings (Cog Icon) in the bottom left corner of the portal and click on Master API key.
Direct link: https://pla.delaconcorp.com/siteui/settings/apiKey
Step 2
Copy the API Key for use in the intended integration
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