If you require a CSV download of call records for a long period, or if you need to combine call records for multiple MIDs, Delacon's Batch Download feature can be used. This will send a consolidated file via email.
1. Log into the Delacon Portal.
2. Click the Settings icon in the bottom left corner
3. Select Batch Download
4. Complete the required parameters for the report (Date Range, Master(s), Receivers Email, Time Zone, Report Format) and click Submit.
The report will be generated and sent via email within a few minutes, larger reports will take longer to prepare and send. Please check your junk mail if the email is not received in your inbox in a reasonable time.