Delacon has recently integrated a User Access Control within the Delacon portal. This feature has been implemented to give businesses control on who has access to their Delacon portal – this User Access restricts Delacon staff from accessing your Delacon Portal.
Allowing Delacon staff to access your portal will assist you with any questions, requests or issues you may have to help you optimize your business with our services and other integrations.
Each account has a ‘master user’ (Master ID) which is usually the individual who is the main MID user when the account was onboarded. The MID user can alter the settings and give permission to access the portal to troubleshoot and fix issues that may occur. Although, the MID user can grant a specified timeframe to access the portal (in days), however, if a specific timeframe is not required the checkbox can just be selected.
When changes have been made on the accessibly of the portal, a notification will be sent to the specified email of your choice in the second cell, as well notify the user login email (the top right) and Delacon’s Support team.
Note** if access is disabled for Delacon staff, any support related issues may require temporarily access to be granted before issues can be resolved.
1. Go to ‘Setting’ and click on ‘Allow Delacon’.
2. Enter how many day you would like Delacon Staff to have access on your Portal.
If you do not wish Delacon staff to have access your account, you have to uncheck the check box below.
If you allow Delacon staff to have access your account, you can tick the check box and also specify a time to restore Delacon staff to no longer have access to your account.
3. Enter email address to notify the changes made on Portal Access. Finally click “Submit” to save your changes
4. An email will be sent to the MID User, Delacon Support Team and the Delacon staff entered in the second cell.
If you would like to set up or configure access to your account for your own users, please click here for instructions.
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