Consolidated Customer Billing will help you access your billing data faster than ever. It’s a tool that is especially useful for agencies and directories who re-bill their clients upon receiving their Delacon billing.
You are now able to quickly and efficiently download your monthly billing record in Excel format, with an additional sheet that has a Consolidated Overview of the most important aspects of your bill.
This allows for a breakdown of all costs associated with a CID (Company ID/Service ID) to be viewed in an easy and simple way meaning that there is no need for additional analysis.
By having instant access to total costs for each CID, you can save time on manual calculations and manual consolidation of data. You will see all total costs for each CID.
If you are an agency or directory client and would like to generate a customised invoice to send straight to your end client from the Delacon portal, please see our Rebilling for Agency and Directory Clients guide. Our rebilling feature allows you to add your markup, whitelabel your invoice and send straight across without the need for any manual calculations. It is a powerful tool which allows agencies and directories to create additional revenue by adding their desired mark-up and sending the re-rated bill directly to their end customer.
Step 1. Login to the Delacon Portal
Step 2. Click the Billing icon in the Blue sidebar, and select Monthly Statement
Step 3. Select the relevant month and Submit, then download the monthly bill in Excel format
Step 4. Once you’ve downloaded the Excel file, the final tab/sheet on the bottom is titled “Account Usage”. This is the sheet that displays all your consolidated billing information.
Account Usage will provide:
- Company ID (CID)
- Company name
- Category (business category)
- Type (of number)
- Quantity (of numbers)
- Price (Per number)
- Duration in seconds (total duration on all numbers relevant to CID)
- Billed minutes
- Total amount (billed for all numbers relevant to CID)
- Total calls (on all numbers relevant to CID)
- Average call duration (total duration divided by total calls)
- Total cost (summary for the relevant CID)
If you have trouble accessing your Consolidated Billing feature, please contact Delacon Support.
By having instant access to total costs for each CID, you can save time on manual calculations and manual consolidation of data. You will see all total costs for each CID. To rebill your clients, you can simply multiply the relevant values. For example, if you are wanting to double all costs, you can multiply the total cost value x 2. Similarly, you are able to multiply the price per number and total amount billed based on your re-billing requirements.
Additionally, Delacon's Billing API can be used to generate a CSV file containing the daily itemised call charges for your account. For more information on the Billing API, please click here.
For information on how to see your particular call costs, please click here.