If you require a specific number that spells a word (for example 1300DELACON) or has repeating digits, this can be purchased independently and activated with Delacon. Purchase of Smart Numbers (premium numbers) is managed in Australia through The Numbering System’s website, which is run by ACMA.
Here you can search for the number required without the prefix and if the number desired is available it can be purchased.
Once you have purchased the number (the upfront allocation cost ranges from $250 to $20,000 per number) it can be activated with Delacon by providing the ACMA invoice from the purchase as part of order request to firstname.lastname@example.org.
Before buying a number please confirm with your account manager or email@example.com the monthly charges that will apply once the number is active under your account, in particular for a 13 service as the ongoing charges are significant.