Technology

The Technology report provides details of the technology or devices callers are using when contacting your business. This is broken down into the following sections.

Mobile Calls vs Landline Calls

Details of how many calls were received from callers on mobile phones versus callers using landline phones over the reporting period.

Browser Type

A graph showing the calls received for different web browsers during the reporting period. The totals can be displayed when hovering over the graph elements.

Calls per ISP

A comparison graph indicating total calls received for the callers Internet Service Provider (ISP). The totals can be displayed when hovering over the graph elements.

Calls Per Device Calls

A comparison graph showing the total calls for each phone or device type used to browse the website before calling. The totals can be displayed when hovering over the graph elements.

Calls per Search Engine

A comparison graph showing the total calls for each search engine referral that has resulted in a call from your website. The totals can be displayed when hovering over the graph elements.

You can access the Technology report directly by clicking the following link: https://pla.delaconcorp.com/siteui/reports/techReport