The Geography Tracking report provides an overview of which Australian states/territories are making calls to your campaigns. Please note this report is only applicable to Australian numbers. This is broken down into the following sections.
Geography Tracking Map
A comparison map showing the total calls received from each Australian state/territory over the reporting period. The totals can be displayed when hovering over the map elements.
Average Call Duration
A comparison graph showing the average call duration received from each Australian state/territory as well as mobile and unknown (unidentifiable) callers over the reporting period. The totals can be displayed when hovering over the graph elements.
Geography Tracking Summary
Total of all calls received from each state/territory during the reporting period, including mobile and unknown (unidentifiable) callers.
You can access the Geography Tracking report directly by clicking the following link: https://pla.delaconcorp.com/siteui/reports/geoReports
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