Call Block Service

Introduction

The Call Block service allows for you to block/blacklist unwanted and unsolicited inbound calls related to your Service/Customer ID (CID).

Step 1: In the New Portal go to Configuration -> Call Block. 

Step 2: To block a number, please click 'Add New Number'.

Step 3: If you want to block the number from calling a particular service, you can select the service from the 'Company' dropdown list. If you want to block the number from calling all your services, simply click on the 'Select All' checkbox. 

Step 4: Select the number type to be blocked - Mobile or Other (local DIDs). Then input the number you would like to block along with the area/country code (eg 02 92XX XXXX). Please enter the entire number.

Step 5: Click on 'Confirm'. You will now see a list of services and numbers blocked across each of those services at the bottom. If you would ever want to unblock a number, all that you need to do is to click on the 'Remove' button at the end of the row. 

You are able to block as many numbers as you’d like.

If you would like further assistance, please feel free to contact Delacon support.