Consolidated Billing Guide

Consolidated Customer Billing will help you access your billing data faster than ever. It’s a tool that is especially useful for agencies and directories who re-bill their clients upon receiving their Delacon billing.

You are now able to quickly and efficiently download your monthly billing record in Excel format, with an additional sheet that has a Consolidated Overview of the most important aspects of your bill.

This allows for a breakdown of all costs associated with a CID (Company ID/Service ID) to be viewed in an easy and simple way meaning that there is no need for additional analysis.

By having instant access to total costs for each CID, you can save time on manual calculations and manual consolidation of data. You will see all total costs for each CID.

Step 1. Login to your Delacon Portal and go to the Old Portal (Reporting -> Old)

Step 2. Click “Billing” and select the fourth option “Monthly Statement”

Step 3. Download the monthly bill in Excel format

Step 4. Once you’ve downloaded the Excel file, the final tab/sheet on the bottom is titled “Account Usage”. This is the sheet that displays all your consolidated billing information.

Account Usage will provide:

• Company ID (CID)
• Company name
• Category (business category)
• Type (of number)
• Quantity (of numbers)
• Price (Per number)
• Duration in seconds (total duration on all numbers relevant to CID)
• Billed minutes
• Total amount (billed for all numbers relevant to CID)
• Total calls (on all numbers relevant to CID)
• Average call duration (total duration divided by total calls)
• Total cost (summary for the relevant CID)

If you have trouble accessing your Consolidated Billing feature, please contact Delacon Support.

Use Case

By having instant access to total costs for each CID, you can save time on manual calculations and manual consolidation of data. You will see all total costs for each CID. To rebill your clients, you can simply multiply the relevant values. For example, if you are wanting to double all costs, you can multiply the total cost value x 2. Similarly, you are able to multiply the price per number and total amount billed based on your re-billing requirements.