An Interactive Voice Response (IVR) system is able to present options for a caller to select, for example Press 1 for sales or press 2 for support, so that they are directed to the appropriate department or person within your business.
If you would like to enquire about enabling IVR services, please contact your account manager or sales@delaconcorp.com. If you have an IVR set up and need assistance with configuration or updates, please email support@delaconcorp.com
Once configured the IVR can be enabled or disabled in the Delacon portal by visiting Menu > Services > Edit > IVR
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