Call Recording files are generally retained on Delacon's network for 12 months. We can store them for longer on our network however there may be a fee for this. You can download call data as a CSV though at anytime and store this data on your own local server.
Alternatively, we can also send call recording to an FTP directory of your choice where the call recording files can be stored for as long you require. A fee may also occur for this service.