To customise the whisper message audio please review the steps below. Please note that the audio file used needs to adhere to the following specifications:
File Format: WAV
Bitrate: 128 kbps
Frequency: 8000 Hz
To change the whisper message, log into the old Delacon portal here or by navigating to Menu > Reporting (OLD)
Click on the settings tab and select Change Whisper Message.
Select whether the whisper message is for all accounts or a specific account. Click on Choose File to select the appropriate audio file and click upload wave file.