To configure the music on hold you will need to login to the Delacon Portal:
- Login to the Delacon Portal:
- Click on Reporting > Reporting (Old) and the old Delacon Portal will load
- In the Old Portal, navigate to Settings and click on 'Change Music On Hold Message':
- To upload a new file, click on the 'Choose File' button and select the file from the relevant source.
- Select the CID you wish to upload this to and click on 'upload wav file' button:
The on hold music will now be changed.
See our FAQ on Audio Files format to see what format your audio files need to be in.