How do I configure music on hold?

To configure the music on hold you will need to login to the Delacon Portal:

1. Login to the Delacon Portal:
   
2. Click on Reporting > Reporting (Old) and the old Delacon Portal will load
3. In the Old Portal, navigate to Settings and click on 'Change Music On Hold Message':
4. To upload a new file, click on the 'Choose File' button and select the file from the relevant source.
5. Select the CID you wish to upload this to and click on 'upload wav file' button:

   The on hold music will now be changed.

   See our FAQ on Audio Files format to see what format your audio files need to be in.