If you have a number that needs to be reused for another client or purpose you can do so without contacting Delacon, however, as the assigned CID number will be the same, all history and call records for the previous client will still be linked to the number. Additionally, if you are having trouble in getting your previous client to remove the Delacon tracking code from their website, you may find that calls to the number are not for the new client.
A better option is to contact Delacon to request a refresh of the CID. This will separate the data from the old and new clients and prevent incorrect calls being received. The details required for this process are:
Existing client name:
Please send the request to firstname.lastname@example.org, you will shortly receive confirmation of the new CID number.