Step 1:
Change Transfer Timeout:
Once logged in, click on the pencil icon in the first column against the relevant business name.
Step 2:
Click on the pencil icon next to the “Termination Number”.
Step 3:
Click on “New”
Step 4:
Under time of day routing, select Day, Start & End time, desired contact method and transfer time.
By changing the transfer time, you will change the time after which the default message is not available. A good timeout value is 50 seconds – your answering machine will kick in before this.
Repeat the above for all days for which you would like to change the transfer timeout.
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