Speech Analytics and Call Transcription

Where can I find call transcripts in the Delacon Portal?
Call Transcription is an additional product available through Delacon. When enabled, it provides a transcript for each of your calls: Transcriptions ...
Fri, 19 Oct, 2018 at 10:02 AM
Do you have a Speech Analytics API available?
Yes, Delacon has two Speech Analytics APIs available through http requests: Transcription API The Speech Analytics Transcription API allows you to r...
Tue, 13 Nov, 2018 at 12:52 PM
What is the call category report?
The Call Category report provides a visual report on the categories of calls your business receives.  Based on the analysis of call transcripts from our...
Tue, 13 Nov, 2018 at 1:16 PM