Salesforce

Salesforce Integration Installation Guide
Introduction Delacon’s call tracking solution is  integrated with Salesforce. Through this technical integration, the call data  captured by Delacon’...
Thu, 13 Apr, 2017 at 12:04 PM
Configuring the Salesforce Layout
You will need to setup and configure the layouts for Leads, Accounts and Contacts Lead Layout Navigate to Lead Page Layout Click on your name ...
Thu, 13 Apr, 2017 at 12:23 PM
Suggested Call Handling Process
We have put together this guide on how you should best handle your incoming calls. Prospect telephones your business A prospect calls your business...
Thu, 13 Apr, 2017 at 12:42 PM
Appendix
Appendix A Incoming  Number Format When Delacon pushes a number through to  your CRM, the number format will automatically default to either +X or...
Fri, 14 Jul, 2017 at 2:21 PM