Step 1:

Change Transfer Timeout:

Once logged in, click on the pencil icon in the first column against the relevant business name.

Step 2:

Click on the pencil icon next to the “Termination Number”.

Step 3:

Click on “New”

Step 4:

Under time of day routing, select Day, Start & End time, desired contact method and transfer time.

By changing the transfer time, you will change the time after which the default message is not available. A good timeout value is 50 seconds – your answering machine will kick in before this.

Repeat the above for all days for which you would like to change the transfer timeout.