Change Transfer Timeout:
Once logged in, click on the pencil icon in the first column against the relevant business name.
Click on the pencil icon next to the “Termination Number”.
Click on “New”
Under time of day routing, select Day, Start & End time, desired contact method and transfer time.
By changing the transfer time, you will change the time after which the default message is not available. A good timeout value is 50 seconds – your answering machine will kick in before this.
Repeat the above for all days for which you would like to change the transfer timeout.